Community Manager Internship

We grow passionate communities.

Are you passionate about digital marketing? At Qualifio, you can make it your career. We strongly believe in creating a work environment that puts people first, where human values guide important decisions. We empower our team to grow personally and professionally in a flexible and rewarding workplace. Our commitment is to align your work-life balance with your career goals and personal aspirations.

Who are we? 👋

We are a team of 76 developers, marketers, designers, customer service representatives, thought leaders and food lovers operating across Europe from our HQ at Louvain-La-Neuve, near Brussels, and offices in Barcelona and Paris. Our strength? Our people!

Our vibrant culture comes from a decade of interactive marketing expertise with our human values, mixing transparency, commitment, fun, empowerment, togetherness and creativity.

Qualifio is also part of QNTM, a European group offering a unique range of best-of-breed solutions to choose from in marketing technology.

What do we do? 🚀

Qualifio is the leading European first- and zero-party data collection platform for consumer brands. We enable marketing teams to get to know their audiences through interactive and gamified experiences, offering compelling reasons for ongoing engagement with their brand.

Over 400 companies worldwide use Qualifio, including Nestlé, L'Oréal, Unilever, Currys, Valencia CF, LolaLiza, Daily Mail Group, Vivendi and DPG.

About the job 🧑‍💻

We’re seeking a motivated and creative Community Manager Intern to join our dynamic marketing team. In this role, you’ll assist in managing and engaging with our online community, enhancing user experience, and promoting our brand’s voice. This is an exciting opportunity to gain hands-on experience in community management within a fast-paced SaaS environment.

Key responsibilities 💪

• Community engagement: monitor and engage with our community across various platforms (e.g., LinkedIn, Instagram, …) to foster positive relationships and address user inquiries.

• Content creation: develop and curate engaging, well-written and visually appealing content.

• Social media strategy: collaborate with the marketing team to build a social media strategy that boosts our brand visibility and audience engagement.

• Employer branding: contribute to the development and execution of employer branding strategies to enhance our company’s image as an attractive place to work. This includes creating content for recruitment campaigns and supporting initiatives to showcase our company culture together with the HR team.

• Feedback collection: gather and analyse feedback from community members to provide actionable insights to the product and marketing teams.

• Reporting: track and report on community metrics and engagement levels, identifying trends and opportunities for improvement.

What we’re looking for 🔮

• Enthusiasm: a genuine passion for community building and user engagement.

• Communication skills: strong written and verbal communication skills, with the ability to craft compelling messages and interact professionally with diverse audiences. You are fluent in English and French.

• Creativity: the ability to generate fresh and new ideas for community initiatives and content.

• Organisation: excellent organisational skills with the ability to manage multiple tasks and projects simultaneously.

• Technical proficiency: familiarity with social media platforms, community management tools, and basic understanding of SaaS concepts. Experience with tools like Canva, Illustrator, InDesign, Photoshop, or Figma is a real plus.

• Education: currently pursuing or recently completed a degree in Marketing, Communications, Business, or a related field.